Shipping Policy
SHIPPING
We take all necessary precaution in order to dispatch your order safely. However in the unlikely event of a missing parcel, please contact your local post office to lodge an investigation. Please be aware that Tonsuca cannot accept responsibility for missing orders. When checking out, please double check all address information, and consider using a workplace address if your home letterbox is not secure.
Australian orders:
Free shipping on all orders over $40 within Australia.
Shipping costs normally $9.95, and all orders are delivered via Australia Post. Once your order has been dispatched, you will receive a shipping confirmation email (including tracking number).
New Zealand orders: Shipping costs $19.95 (calculated on weight), and all orders are delivered via Australia Post Standard. Once your order has been dispatched, you will receive a shipping confirmation email (including tracking number).
Other international orders: Shipping costs start at $22, and are calculated by weight and destination country. All orders are delivered via Australia Post Standard. Once your order has been dispatched, you will receive a shipping confirmation email (including tracking number).